Return & refund policy
All packages returned to Cosmos Gallery by the shipping company, either because of insufficient addresses or attempted deliveries, will be the responsibility of the customer. If the package is returned to us, the customer will have to repay shipping charges again before cosmos gallery re-ships the package.
Cosmos Gallery is NOT responsible for package lost or stolen packages. If tracking shows that a shipment was delivered and the customer did not receive it- the customer will need to file a report directly. No replacements will be made for lost or stolen packages.
Paintings are not available for return in case of no choice.
If you don’t like paintings after buying there is no option of change or return. So please confirm by yourself that you really want to buy. Ensure about paintings or any query you can contact us via email support@gallerycosmos.org.bd or phone +880 1911661974 / +8802 48312024.